How we collect, use and protect your personal information.
Your privacy matters to us. This policy explains what information we collect when you use our website or book a trip, why we collect it, and the choices you have.
London Privilege Travel ([Company legal name]) is the controller of the personal information described in this policy. Our address is [Registered address]. You can reach us at info@example.com.
Some booking details, such as health or accessibility needs, can be sensitive. We collect these only when you provide them so that we can arrange your trip safely.
Depending on the situation, we rely on: performing a contract with you or taking steps before a contract; your consent (for example, marketing emails); our legitimate interests (running and improving our business, preventing fraud); and compliance with legal obligations. Where we rely on consent, you can withdraw it at any time.
We do not sell your personal information.
Travel arrangements often involve suppliers in other countries. When we send information outside your country, we take steps to protect it, for example by using approved contractual safeguards, and we share only what is needed for your booking.
Our website uses cookies and similar technologies to remember your preferences (such as dark mode), keep the site working, and understand how it is used. You can control or delete cookies in your browser settings. Blocking some cookies may affect how parts of the site work.
We keep personal information only as long as needed for the purposes above, including to meet accounting, tax and legal requirements. Booking records are generally kept for [six] years after your trip. Marketing preferences are kept until you unsubscribe.
We use technical and organisational measures to protect your information, such as access controls and encrypted connections. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Depending on where you live, you may have the right to:
To use any of these rights, email us at info@example.com. We may need to verify your identity first.
If you receive offers from us, you can unsubscribe using the link in any email or by contacting us. We will still send essential messages about bookings you have made.
Our website is not directed at children. We collect information about children only when a parent or guardian includes them in a booking, and use it solely to arrange the trip.
Our website may link to third-party sites. We are not responsible for their privacy practices, so please read their policies.
We may update this policy from time to time. The latest version will always be on this page with its “last updated” date. For significant changes we will notify you where appropriate.
Questions or requests about privacy? Email info@example.com, call +91 450 453 345, or write to us at [Registered address].